FLARESENS COMMAND CENTRE
Your buildings. Monitored 24/7. By people who understand fire safety.
The FlareSens team monitors your sites around the clock from our own control room. Fire alarms, faults, and critical events — escalated in real time, so your team never has to watch a screen.
24/7 MONITORING
At 2 AM, someone is watching. Always.
Trained FlareSens operators monitor your fire systems around the clock — nights, weekends, holidays. When an alarm triggers or a critical fault surfaces, your team gets a call. Not an email that waits until morning. A call.
REAL-TIME ESCALATION
Alarms escalated. Faults tracked. Nothing falls through the cracks.
Fire alarms get immediate phone escalation to your designated contacts. Critical faults follow defined SLA windows — 15 minutes for critical, 30 for high. Every escalation is logged, timestamped, and part of your building’s audit trail.
CUSTOM SOPs
Your buildings. Your rules. Our execution.
Every organization has different escalation chains, different contacts, different priorities. The FlareSens Command Centre works from your SOPs — custom-configured for each site. Who gets called first. What constitutes a critical event. When to escalate to the next level.
REPORTING & ACCOUNTABILITY
Every event documented. Every response measured.
Monthly reports show response times, escalation counts, event classifications, and trends. The Command Centre doesn’t just watch — it produces the data your leadership and insurers need to see that monitoring is actually happening.
HOW IT WORKS
From connection to 24/7 coverage.
Connect
Your sites are onboarded to FlareSens via CORE or EDGE gateway.
Configure
We set up your SOPs, escalation chains, and contact lists.
Monitor
24/7 monitoring begins. Your team gets calls, not screen time.
At a Glance
Best For
Organizations that need fire monitoring but cannot staff a control room.
Multi-site enterprises, organizations with lean safety teams, facilities where fire compliance is a regulatory requirement, and any building owner who needs monitoring without the operational overhead of running it in-house.
EXPLORE MORE
Other services that work with this.
Let someone else watch the screens. Focus on running your buildings.
Book a 20-minute demo. We'll explain exactly how the Command Centre works for your sites.
Or reach out at mail@flaresens.com
Coming Soon
FlareSens Command Centre
Our 24/7 managed fire monitoring service is launching soon. Stay tuned.